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Scheduling

The board is never a shift behind.

Every appointment on one board, with the freight, carrier, time and status kept current by the work happening at the building.

A customer service representative reviewing dock appointments at an office workstation

Customer service

A CSR reviews live appointment status as physical work happens at the building.

The Movo appointment board: direction, intent, carrier, customer, flow process, WMS id, order number, date, time, stage, status and unit

The operating board

Appointments, freight, carrier, time, stage and status in one sortable view.

Inside one appointment

Open the row. Everything behind it is already there.

The appointment, freight, carrier, detention window and latest lifecycle sit together. No second spreadsheet and no call to find out what happened.

The Movo appointment board with one appointment open, showing its scheduling details, order and lifecycle

One appointment, open

The booking, its freight, and where the work stands.

Status that writes itself

The history changes when the load moves.

A driver checks in, door work begins, loading finishes, and the truck leaves. Each physical event updates the appointment and records who did it and when, so the status and audit trail cannot drift apart.

An appointment history in Movo: scheduled, order created, driver checked in, trailer matched, loading started, loading complete, each with an operator and a timestamp

One appointment, end to end

Booked, checked in, loaded, with an operator on every step.

Before it saves

The board refuses contradictions before they reach the dock.

A booking can start with tracked freight, a live WMS lookup or a reference number. The same rules protect every path.

  • Direction has to agree

    A drop is inbound and a preload is outbound. A contradictory appointment never reaches the board.

  • Freight stays attached once

    An order already booked elsewhere is blocked with a link to the appointment that owns it.

  • Live work cannot disappear

    Once a trailer is checked in, its last order cannot be detached until the yard move is resolved.

At the desk

Most appointments arrive already drafted.

Conductor reads the carrier's email, finds the order in your WMS and prepares the slot. A CSR approves it and the appointment lands on the same board the dock is already using.

A CSR reviewing a drafted appointment proposal beside the carrier email it was read from

Proposal review

The carrier's email on the right. The appointments it became on the left.