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Conductor AI

Automate the path from an inbound request to an approved plan.

Movo’s proprietary AI, Conductor, interprets inbound requests, checks WMS data and scheduling capacity, and prepares the required orders, appointments, and response drafts for approval.

A customer service representative reviewing a drafted Conductor proposal beside the request it was read from

See Conductor turn an inbound request into an approved plan.

Proposal review

Review every request and proposed action in one workspace.

The proposal queue shows each request, its source, proposed actions, and review status.

The Conductor proposal queue showing customer requests, proposed actions, request sources, and review activity

Account policy

Configure account-specific request and scheduling requirements.

Set accepted request types, scheduling methods, required references, and field requirements by account.

The Account tab of a Movo proposal, showing the account’s request scope and its appointment field requirements

Execution controls

Control how proposed actions move into execution.

The proposal workspace presents the source request, account rules, proposed changes, and scheduling context together.

A Movo proposal open for review, its proposed appointment and order actions beside the selected appointment’s details
  • Configured execution

    Proposed actions follow the automation and approval policies defined for each workflow.

  • Controlled communication

    Outbound responses are held for review or sent automatically according to the same policies.

  • Capacity validation

    Current appointments and dock capacity are checked before a time is proposed.

Execution

Move authorized work into connected systems.

Once authorized under the workflow policy, Conductor writes the order, books the appointment, and handles the customer response according to the configured controls.

A trailer backed into a warehouse dock door, sealed against the building