Moran Logistics is a three-generation, family-owned 3PL serving customers across Pennsylvania since 1975. Moran already relied on Körber for inventory, but appointment requests arrived by email, facility schedules lived in spreadsheets, and the office and dock exchanged trailer updates by radio.
Movo was developed and validated during live operations with Moran’s office, gate, dock, and yard teams. Johnny Moran, Moran’s VP of Operations, is also a Movo co-founder.
The challenge
Körber managed inventory, while appointments and trailer status remained in email, spreadsheets, and radio communication.
Scheduling and facility status depended on separate channels
Before Movo, carriers emailed Moran for appointment times. A customer service representative read each request, found the order in Körber, and entered the appointment by hand. Each facility maintained its own schedule, while trailer locations and door assignments were relayed between the office and dock by radio.
Answering a customer question meant rebuilding the timeline
When a customer asked about a detention claim or an extended dwell time, the team had to reconstruct the sequence of events from multiple sources.
The solution
Movo connected each load’s record from appointment through departure.
Appointment requests become an approved schedule
When a carrier emails for an appointment, Conductor reads the thread, matches the request to the order in Körber, and prepares the appointment and reply. A customer service representative approves the proposal before the appointment is added to the schedule.
One operating record follows the load through the facility
At the gate, a driver enters the order number they were given. Movo finds the appointment and records the trailer’s yard position and arrival timestamp. Office and dock teams then work from the same view of doors, trailers, dwell time, and detention risk. Updates from RF handhelds appear immediately and remain in the load’s operating history.
Moran standardized warehouse operations across the network
Moran and Movo established the operating model at Allenwood, then deployed it across the network.
The results
A shared schedule and a single operational view now support the network.
Each approved request now builds the schedule, and every gate, dock, and yard update remains attached to the same load. The work no longer has to be copied between tools or reconstructed from radio calls.
The schedule, doors, and trailers are visible together
At Allenwood, Warehouse Manager Derrick Guthrie can see the appointment schedule and the current state of the facility in one place.
“The schedule gets built straight from the appointment requests, so we’re not keying it in by hand. I can see every dock door and trailer, inbound, outbound, empty, or preloaded.”
Multiple orders can be scheduled in seconds
At York, Customer Service Representative Kimberly Trout uses proposals to schedule multiple orders together while the dock view shows their status after arrival.
“The dock view gives an advantage to see detention times, late arrivals, and an overall view of the customers we have in doors. The proposal option is amazing, as it schedules multiple orders in seconds.”